TUGAS SOFTSKILL SURAT - SURAT

Nama : Hasian Nainggolan

Npm   : 23215080

Kelas : 3eb23  (Akuntansi)  

1.     Sales Letter And Reply

PT. OPY CROP

Jln. Melati No. 21 Magelang. Ph (0251) 5635745. Fax (0251) 5645725

Email (pt.opycrop@gmail.com)

Number: 033 / PNWRN / 2015 May 12, 2015

Re: Offer goods

Lampr: 2

Dear,

PT. Lasting peace

With respect

With this letter we intend to introduce our company PT. CROP air OPY address at Jln. Melati No. 12 Magelang. We are a company engaged in the field of office equipment and has worked with various reputable companies in the city of Magelang and other major cities in Indonesia ,.

According to the information we have, PT Damai Abadi is a company that sells a variety of office equipment that is growing rapidly and needs a supply of office equipment at an affordable price but with a guaranteed quality.

In connection with this we intend to submit a bid to become a supplier of office equipment items in the PT. Eternal Peace. Our hope this offer can be realized in the form of a partnership that could benefit both parties. For your consideration we attach the list of office equipment products that we provide.

If the company is Mr / Ms interested we are ready to conduct further talks anytime.

So this offer letter we submit, on perhatia given and cooperation we extend our thanks.

Best regards

PT. Lasting peace

Sales Letter Reply:

PT. Lasting peace

Jln. Pattimura No. 05 Bandung. Ph (022) 4567891. Fax (0571) 6455853

email (damaiabadi@gmail.com)

Number: 026 / GK / H / 2015 May 15, 2017

Attractions: Acceptance Offer

Lampr: 1

Dear,

PT. OPY CORP

With respect

With respect,

In connection with the offer letter you gave on May 12, 2015, we are interested to receive your offer.

To that end, we request you to urgently send us petemuan schedule.We expect to quickly cooperate with the company Mr / Ms. Thank you for bidding previously given to us.

Best regards

PT. OPY CROP

2.    Complaint Letter And Reply 

Bogor, 23 December

From    : Dedy Hariadi Hafid

To        : Consierce Departement

Dear sir

            I as a customer hotels to thank you for your service. However, in the interest along with this letter we would like to say a few words regarding the delivery of my goods

Leave all the equipment that I've arrived on 23 December 2014, but the condition ofequipment such as a fax machine is not in accordance with what we want, with thefollowing details:

1 Packaging is damaged so that the machine is dirty.
2. suffered severe fax machine in the front
3 The fax machine come late.

We hope that the fax machine is immediately replaced since meeting process will stop if nofax machine. Similarly, we say in this letter with the intention that the future is not the same thing happen. Thank you for your attention and cooperation of  leader of the company.

      sincerely

Dedy Hariadi Hafid.

RESPONSE COMPLAINT LETTER

Bogor, 23 December 2014

From    : Consierce Department

To        : Mr.Dedy Hariadi Hafid

Dear sir

Replying to a letter complaining that Mr. Dedy send on 23 December. We as management Consierce will soon replace all the raw materials to order after we finished checking team.

We realize that the damage to the raw materials will greatly disrupt the process of the company. However, in order to be understood that our initial conjecture that the damage to the machine caused by damage to the transport pathway causing the package rubbed against the inside of the truck. As for the problem of goods that do not comply with the order is purely our fault. In addition, damage to roads also causes congestion which then led to the delay of the raw material. We will strive to improve our service and as soon as possible to replace the fax machine is broken and not in accordance with the order. We will also strive to be thorough and careful in storing and carrying goods.

For that we all Consierce management apologized for the inconvenience and lack of services that we provide. I hope this incident does not make cooperation that has existed be tenuous.

Similarly, a reply of the complaint that Mr send a few days ago. Thank you for your attention and cooperation.

Sincerely

Consierce Manager

3.    Order Letter And Reply

Bekasi, 01 Mei 2017

Your ref : KM / DC / 55

Our ref : RM / L / 3A

Mr. Kiwil Mananta

Manager

PT. Olahraga Maju Bersama

Jln. Raya Merdeka No. 21

Bekasi 72852

Dear Mr Kiwil Mananta

With this, we would like to place an order your product as follows.

1.10 pairs of shoes NIKE mercurial size of futsal 38-45

2. 10 pairs of shoes ADIDAS predator soccer size from 38-45

3. 2 dozen NIKE FC Barcelona Club t-shirt size M and XL

These items should be sent before December 1, 2011 Packing hope stand water with their insurance. Letters of credit are made to our Bank BRI has been sent through the services of the delivery goods JNE.

Yours faithfully,

Ridwan Malik

 reply order letter :

Jakarta, 12 November 2011

Your ref : RM / DC / 55

Our ref : KM / L / 3A

Mr. Ridwan Malik

Manager

PT. Langit biru

Jln. Mawar Merah No.07

Jakarta Utara 14140

Dear Mr Ridwan Malik,

We have received your order dated 10 November 2011 as contained in the purchase order form.

We confirm receipt of Your booking and wish to obey the conditions and requirements as specified by our company, such as the following.

1. Down Payment made before the date of delivery order as much as 45% of the total price of the reservation goods.

2. due date payment of the reminder of the payment is made 10 days after the date of delivery of the goods carried.

3. when there is a complaint over the received goods, carried out by mail the complaint addressed directly to us.

With all the conditions listed here, we will assume You agree if You did not demur orally or in writing within ten days from receipt of this notice.

disarray over , we are saying thanks.

Yours faithfully,

Kiwil Mananta